Skip to content
Steady
Join waitlist
Support

How can we help?

A real person reads every email to support@steadyglp1.app. We reply within one business day — usually much sooner.

Email
support@steadyglp1.app

Best for account, subscription, bug, feature request, or anything private.

In-app support
Coming at launch

One tap from Settings inside Steady — writes straight into the same inbox.

What to expect
  • Weekdays: a reply within one business day, usually much sooner.
  • Weekends and holidays: a reply by the next business day.
  • Billing or refunds handled by Apple: start at reportaproblem.apple.com. We can help you frame the request but can't process the refund ourselves.
One thing we cannot help with

Medical emergencies

If you're experiencing severe abdominal pain, an allergic reaction, non-stop vomiting, signs of low blood sugar, or anything else that feels urgent — call your prescriber or local emergency number immediately: 911 in the US, 999 in the UK, 112 in the EU. Read the full medical disclaimer.

Frequently asked

Before you write, glance here.

Most questions we get are answered below. If yours isn't, email support and we'll get back to you.

Getting started

What is Steady?

Steady is an iOS app built for women on GLP-1 medications — Ozempic, Wegovy, Mounjaro, Zepbound, and similar. It tracks your dose, protein, symptoms, weight, and cycle, and gives you an AI coach that answers questions grounded in what you've logged. It is not a diet app, not a medical device, and not a replacement for your prescriber.

Who is Steady for?

Women on GLP-1 therapy who want a daily companion that treats their body as it actually works — protein-first, cycle-aware, symptom-literate. If you have been prescribed a GLP-1 by a licensed clinician and you are at least 18, Steady is built for you.

When does Steady launch?

We are opening globally on the App Store in May 2026. Waitlist members are notified the day it goes live and are let in ahead of the public. Join the waitlist.

Medication and safety

Does Steady tell me what dose to take?

No. Absolutely not. Your dose is decided by your prescribing doctor, based on your labs, your history, your other medications, and the titration schedule on the label. Steady helps you remember when your next dose is, log the one you took, rotate injection sites, and note how you felt after. It does not prescribe, recommend dose changes, or suggest skipping doses — and the coach will tell you to call your prescriber any time the question is medical.

Is the AI coach giving me medical advice?

No. The coach is educational, not clinical. It can explain what research says about protein and lean mass, what the labeled side effects are, what your own logs show over the last thirty days. It cannot diagnose, treat, or prescribe. For anything involving your medication or a symptom that worries you, call your prescriber — the coach will say so itself. Read the medical disclaimer.

What if I have a serious side effect?

Severe abdominal pain, non-stop vomiting, allergic reaction, signs of pancreatitis, suicidal thoughts, vision changes — these are emergencies, not app questions. Call your prescriber or your local emergency number (911 in the US, 999 in the UK, 112 in the EU) immediately.

Cycle tracking

How does cycle-aware coaching work?

When you tell Steady the date of your last period and your typical cycle length, it estimates the phase you're in on any given day — follicular, luteal, or menstrual. The coach uses that context to interpret symptoms (luteal-phase nausea and bloating are well-documented) and to set expectations for "bad GLP-1 weeks" that may otherwise feel random. The prediction is a best-estimate; you can correct it any time.

Do I have to track my cycle to use Steady?

No. Cycle tracking is optional. If you are perimenopausal, postmenopausal, on hormonal birth control that suppresses cycles, or simply don't want to track it, the rest of the app — dose, protein, weight, symptoms, coach — works without it.

Privacy and data

What data does Steady store, and where?

Steady stores your logs (dose, protein, weight, symptoms, cycle, coach history) in an encrypted database, tied to the email you signed up with. Your data is not sold, not shared with advertisers, and not used to train AI models. When you message the coach, the message and the relevant context (not your email) is sent to OpenAI to generate the answer. Full detail in our Privacy Policy.

Can I delete my data?

Yes, completely. Email privacy@steadyglp1.app from the address on your account and we will delete everything — removed from active systems within 30 days and from encrypted backups within 90 days. You can also request a JSON or CSV export of everything we hold before it's deleted. A full in-app delete/export control is on our roadmap.

Subscription

How much does Steady cost?

Monthly and annual subscription pricing will be finalized at launch and shown on the in-app purchase screen before you confirm. We'll announce the specific numbers on our pricing page and by email to the waitlist closer to the date.

Is there a free trial?

Yes — 7 days, no charge, cancel any time from the App Store. Eligibility is determined by Apple and typically limited to one trial per Apple ID.

Can I cancel any time?

Yes. Because Steady is billed through Apple, you cancel from Settings → your name → Subscriptions on your iPhone or iPad. Access continues until the end of the period you already paid for.

Is Steady covered by insurance or HSA/FSA?

Steady is a wellness app, not a covered medical benefit, so it is not reimbursed by health insurance. In the US, HSA/FSA eligibility varies by plan — check with your administrator. We cannot give tax advice.

What happens to my subscription if Steady shuts down?

If we ever decide to stop operating Steady, we will give at least 60 days' notice by email, stop all new charges immediately, offer a pro-rated refund through Apple where possible, and let you export everything you've logged. We would rather over-communicate than disappear.